We take your privacy very seriously and are committed to protecting the privacy of all visitors and subscribers to our website or any application we make available via an app IN THE FUTURE (the “Platform”), and the corresponding services available through the Platform (the “Services”).
- applies only to the Platform and not to websites or applications of any other companies or organizations; and
- specifically addresses our obligations pursuant to local law.
The data we collect about you
When you visit our Platform or create a login in and password to access the Services, you may be asked to provide information about yourself. This may include:
- your name and contact details, including email address and telephone number;
- information to enable us to check and verify your identity;
- location data;
- your billing information, transaction and payment information and history; and
- such other information as we may from time to time require to provide the Services and comply with applicable law. You agree and, where required, consent to the collection of information about your usage of the Platform and the Services and information from messages and communications you send to us.
This information is required to provide the Services to you. If you do not provide such information, it may delay or prevent us from providing the Services.
Calls between you and us, or between you and third parties made through us may be recorded or monitored for quality assurance and customer service purposes..
Purpose of processing
Your information will allow us to provide you with access to the particular parts of the Platform relevant to you and allow us to supply the Services you require.
We will use your information for the purpose of fulfilling service orders placed by you, processing any other transactions authorized or made by you with us, informing you of special offers and providing other marketing information to you which we think you may find of interest, undertaking services or customer research/development.
Your information may be used by us to contact you for your opinions on the Platform, the Services and our business, and to notify you of changes or developments to the Platform, the Services and our business.
Disclosure of information
In the unlikely event that a liquidator, administrator or receiver is appointed over us or all or any part of our assets that insolvency practitioner may transfer your information to a third-party purchaser of the business provided that purchaser undertakes to use your information for the same purposes as set out in this policy. We undertake not to provide your personal information to third parties save in accordance with this policy.
Users may opt out of
- the use of the DART cookie by visiting the Google website; and
- Face book’s cookies by visiting Face book’s advertising preferences page.
We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorized access, improper use and disclosure, unauthorized destruction or accidental loss.
We also have procedures in place to deal with any suspected data breach. We will notify you and any applicable regulator or authority of a suspected data security breach where we are legally required to do so.
You are solely responsible for keeping your password and other account details confidential. If you have concerns about your password, account details, or are suspicious about any unauthorized use of your account, you should contact us immediately. We can deactivate or suspend your account at any time.
Data deletion request
You may request that we delete your personal data by emailing us at [email protected]. We will Endeavour to comply with such deletion requests but in certain circumstances we will be unable to delete your personal data as we may be required to retain it for legal, regulatory and/or compliance reasons (and we may not be able to communicate why we cannot delete such data due to confidentiality obligations that we may be under). We may ask for proof of your identity before deleting any information and reserve the right to refuse to delete information if your identity is not established. We reserve the right to charge a fee in respect of any deletion request.
We employ a third-party provider for processing credit card payments. They have access to personal information needed to perform their functions but may not use it for other purposes. We do not have access to or retain any of your payment information.
Updates to policy
We reserve the right to vary this policy from time to time. Our updated policy will be displayed on our Platform(s), and by continuing to use and access the Platform, following such changes, you agree to be bound by any variation made by us. It is your responsibility to check this policy from time to time to verify such variations.